Authorized for returning defective items by using this RMA-Form are exclusive registered customers of Perixx Computer GmbH.

Before sending back defective goods, please kindly refer to the following handling steps:

1. Please return the defect product back to the shop where you bought. Our local distributor or dealer will issue a RMA number.

2. This RMA number needs to be marked on the outside of the packing. Please be sure to enclose a copy of the RMA-Form and a copy of the original invoice together with the defective products.

3. If you want to send back the defective PSU, please fill in the serial number (s/n) or the date code on the RMA Form. Be sure to pack the product securely (best will be in its original packaging). The 'Dead on Arrival' products have to be sent back in the original packaging as received.

4. Perixx will not be responsible for damage due to shipping or poor packing.

5. During the warranty period, your products will be repaired or replaced without charge if the products are defective due to proper use.

6. The “not prepaid“ shipments back to us will not be accepted by Perixx.

7. For the products, which are out of warranty, this RMA service is not available.

Thank you for your cooperation!

Your Perixx Team